Make 'em think you're a mind-reader.
Get the full picture from your data sources and meet your customers right where they are.
Keep a finger on the pulse of your growing book of business. Spend less time digging through dashboards and more time with customers.
Scores help you identify what accounts to prioritize. Get an understanding of their needs at-a-glance.
Customer success teams can build health scoring to easily prioritize which accounts need attention first.
Provide exceptional service at every stage of the post-sales journey.
Get ahead of potential issues with custom alerts, notifications, and automations.
Create personalized emails that help customers get more value from your product.
Build multiple custom scores from scratch using any data point that you send to Pocus without code.
Make top customers feel like favorites (because they are).
Arm your product champion with the perfect business case backed by product usage to expand your footprint.
Go the extra mile with low-touch email sequences.
Pocus lets you build, experiment, and run new playbooks, scoring models, and more without engineering support.
Automate email campaigns for proactive, personalized outreach.
Turn dissatisfied customers into hardcore loyalists with proactive outreach.
Immediate uplift in the accepted invites rate from CSM playbook.
Using automation without losing the human touch.
Pocus lists has been really, really helpful for us—especially given the fact that I'm not the only person using Pocus. Our whole marketing team uses Pocus and looks at our lists, too.
With Pocus, Tome is able to successfully identify their most valuable opportunities and use automation to keep nurturing users towards adoption.
Using Pocus, Tome now knows where, when, and how to engage with users.
Tome’s GTM team can now see most of the usage data they need to inform their next best action.
Tome was able to scale customer service without losing their signature connection and personality.