Introducing Intelligent Inbox

AI-powered daily task feed that tells sales reps exactly what to do next

Sandy Mangat
September 16, 2025
Introducing Intelligent Inbox

TL;DR:

  • Announcing Intelligent Inbox - AI-powered daily task feed that tells sales reps exactly what to do next
  • End the guessing game - Get prioritized actions based on real-time account changes and proven success patterns
  • Built for account-based selling - Strategic guidance for complex deals, not just contact sequences

It’s Monday morning. You’ve got 127 active accounts, 47 overdue tasks in your CRM, 12 sequences running in your engagement tool, and a manager asking for pipeline updates. Two hours later, you’re still trying to figure out where to start.

This daily ritual isn’t “selling.”

It’s firefighting. 

Drowning in signals, alerts, and dashboards. Meanwhile, the accounts most likely to buy are buried in the noise. Tomorrow they'll face the same overwhelming choice paralysis.

Sound familiar?

Well, we've built something that replaces the daily decision fatigue with intelligent direction. Continue reading to learn more about Intelligent Inbox - your AI-powered command center that tells you exactly what to do next.

Sales reps don't need more signals. They need direction.

The modern sales stack has become a productivity paradox. Teams use 10+ different tools, yet conversion rates keep dropping and cycles keep lengthening. Reps aren't failing because they lack data. They're drowning in it.

Signal overload without synthesis - Intent data, competitive intelligence, and account changes flood in from multiple sources, but nobody tells reps what it actually means or what to do about it.

One-size-fits-all workflows - Contact-based sequences work for transactional sales, but complex B2B deals require strategic, account-based thinking that considers the full relationship context.

Tool fatigue is killing performance - The average rep switches between CRM, sales engagement platforms, conversation intelligence, and research tools dozens of times per day, losing momentum and missing opportunities.

Introducing Intelligent Inbox

The Intelligent Inbox shows reps exactly what to do next, every day. Instead of guessing which accounts to focus on, reps get a prioritized list that updates automatically as things change.

Think of it like an AI sales coach that monitors your book of business and tells you:

  • Email the new director who joined the team 
  • Send a personalized follow up to the hand raiser who booked a demo
  • Reach out the Head of Sales about the new product launch 
  • Call this person today. They just mentioned budget in the last call
  • Follow up on yesterday’s demo with pricing info

Smarter prioritization for every action

Pocus AI continuously monitors accounts across internal and external data. When a competitor contract comes up for renewal or a new stakeholder joins, priorities shift instantly and the right Plays move to the top of the list.

  • AI that thinks like your top rep: Weighs timing, fit, and intent to surface the right actions.
  • Prioritized actions, not just accounts: Other tools stop at account scoring. Pocus prioritizes the actual Plays by urgency and impact.

Account-based strategy for complex deals 

Intelligent Inbox is built specifically for account-based selling where relationships matter and deals involve multiple stakeholders. Instead of simple email sequences, you get strategic guidance that considers the full buying committee, competitive landscape, and deal progression.

  • Stakeholder mapping: See the whole org, who’s engaged, and who to multi-thread next. AI surfaces actions like: “Reach out to the CFO — budget concerns came up in yesterday’s call.”
    Full relationship context: Unlike tools that treat contacts in isolation, Intelligent Inbox advances the deal strategy, not just the sequence.

Intelligent Plays ready to execute

Every Play prescribed in your inbox comes with the context and content you need to execute immediately. Instead of "enroll in sequence," you get specific guidance like "Follow up with the new job switcher who just joined the team from company X where he was previously a champion for us." plus a ready-to-send email draft. Plays are created dynamically by Pocus AI and by your RevOps team:

  • AI-Generated Plays: Pocus automatically creates Plays based on account activity. Engaging new stakeholders when they join, nudges when compelling events happen within the account (new funding, product launches), prescriptive follow-up instructions to drive deals forward and more. 
  • Customize Plays: Configure Plays to fit your sales methodology or create custom Plays based on proven frameworks. RevOps has full flexibility to prescribe Plays. Ensure every rep executes your best practices consistently without manual oversight.

How it works

Building your intelligent daily workflow is simple:

1. AI monitors everything - The Relevance Agent™ continuously analyzes account signals, conversation intelligence, competitive activity, budget cycles, and stakeholder changes across all your tools.

2. Smart prioritization - Your inbox automatically ranks Plays by impact and urgency, considering  real-time account changes.

3. Execute immediately - Each Plays includes context, talking points, and ready-to-send content so you can take action without prep time. Modify, dismiss, or snooze any recommendation as needed.

Our POV: Intelligent guidance over more information

For too long, sales tech has confused more data with better selling. But reps don’t win deals by reading dashboards. They win by knowing exactly what to do next. That’s what Intelligent Inbox delivers.

Stop wasting Mondays (and every other day) in decision fatigue. Start each morning with perfect clarity.

Instead of 47 alerts → You get 3 priorities

Instead of raw signals → You get strategic direction

Instead of "what happened" → You get "what to do next"

Instead of information overload → You get perfect clarity

Not just information, but prescriptive intelligent guidance. 

Sandy Mangat
Head of Marketing at Pocus
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